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SCE Platform Ideas Portal - UAT
Status SIGMA Support
Created by Ankur Mankad
Created on Jan 28, 2025

Brain- Request ticket RF5342518

Reporter (User experiencing the issue) - COHN III, DAVID MILTON

Reported Date/Time – 06/01/2025

Customer Reported Category – medium

Reporter's Issue Description - As shown in the attached screenshot, I onboarded a user to SIGMA. When I did not promptly (after hours) receive my notification, I onboarded the user a second time. I got two separate notifications, indicating that the user was onboarded successfully, 'twice'. Either receiving this message twice is a bug, and/or the system does not prevent a user from onboarding a user who is already onboarded to SIGMA.

Link to additional details of ticket in UIMS - http://uims.pfizer.com/uims/link.html?p_action=doEditDisplayEmail&p_option=Display&p_id=742053&p_from_action=email&p_from_option=email


Fix:

If the same user is onboarded twice, for the first time it will give a successful notification but afterwards for the successive onbiarding, it will give a failed notification and process will not take place.

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